Returns & Refund Policy

Return & Refund Policy

At Royale Jewelry, every piece is crafted with love and care. We are a small business and stand behind the quality of our products. Please read our policy carefully before making a purchase.

Damaged or Defective Items

If your order arrives damaged or defective, we are happy to make it right! Please contact us at royalejewelry1@outlook.com within 7 days of receiving your order.
Include:

• Your order number

• Photos of the damaged item and packaging

Once reviewed, we will arrange for a replacement or issue a store credit if a replacement is unavailable.

Refunds

We do not offer refunds or exchanges for change of mind, incorrect size selection, or buyer’s remorse. Please ensure you review your order details carefully before placing your purchase as most sales are final.

Lost or Missing Packages

We are not responsible for lost or stolen packages once they have been shipped and marked as delivered. For missing packages, please contact the shipping carrier directly with your tracking number. If the carrier cannot resolve the issue, reach out to us and we will do our best to assist.

Order Cancellations

Because we process and prepare orders quickly, cancellations are not guaranteed once an order has been placed. If you need to cancel, please email us immediately at royalejewelry1@outlook.com and we will try to accommodate your request.

Contact Us

For any questions about this policy or assistance with your order, email us at royalejewelry1@outlook.com. We strive to respond to all inquiries within 24–48 business hours.